FAQ

Q. Will lessons still run in the rain?
A. Yes they will, but if the conditions are dangerous they will be cancelled.

Q. Will lessons still run if the beach is closed?
A. No, as we are not able to operate on closed beaches as our insurance is void on a closed beach. You will be refunded if lesson is cancelled due to rough/dangerous conditions and the lessons can’t be rescheduled. Please allow 2-3 working days for refunds to be processed.

Q. Do we need our own wetsuit and board?
A. If you have your own equipment yes, but if not all equipment is supplied.

Q. Can I bring my own hard board (fibreglass board)?
A. No, but we can do a private lesson where you can use your own fiberglass board.

Q. What age groups do you cater for?
A. We cater from 5 to 100.

Q. What happens if a storm arrives?
A. We will have to either cancel the lesson or bring the students in from the water for safety reasons.

Q. How many people are in your lessons?
A. The student coach ratio is 1:5 with no more than 15 to a group.

Q. I have never surfed before. What do you recommend?
A. Give surfing a go! We cater for all abilities from absolute beginner to the professional competitor.

Q. What happens if I hurt myself?
A. All our coaches are fully qualified coaches (Senior 1st aid, APOLA & working with children clearance) We run all lessons at patrolled beaches and will cancel lessons if conditions aren’t suitable.

Still haven’t found the answer you were looking for?
Send us an email at newcastlesurfschool@bigpond.com